Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information when you visit our website or register for a course.
Effective Date: 6/11/2023
Sierra BLS, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website (www.sierrabls.com) and related services.
1. Information We Collect
We collect the following personal information to provide services:
- Name (for identification and issuance of certifications)
- Email Address (for communication, updates, and certification delivery)
- Phone Number (for direct contact, appointment reminders, and SMS communication)
- Payment Information (if applicable, securely processed for transactions)
- Certification & Course Records (for training compliance, credential issuance, and reporting requirements)
We do not sell, rent, or share your personal information for marketing purposes.
2. How We Collect Information
We collect information through:
- Website Forms – When you register for a course, request certification, or subscribe to SMS notifications.
- Paper & Digital Forms – If you complete an intake form or agreement providing consent.
- Verbal Consent – If you provide explicit verbal agreement to receive SMS communications.
- Email Consent – If you opt-in via email by agreeing to receive SMS.
- Direct Customer Initiation – If you text our phone number, we assume consent per publicly available opt-in disclosures.
All information is gathered with your consent and protected per this Privacy Policy.
3. How We Use Your Information
Your information is used for the following purposes:
✅ Providing Educational Services & Certifications
- Issuing certifications, continuing education units (CEUs), and course completion records through organizations such as:
- Nevada State Nursing Board (for CEUs)
- American Heart Association (for eCards)
- American Red Cross
- National Association of Emergency Medical Technicians (NAEMT)
- Ensuring proper documentation and reporting of completed training sessions.
✅ Communicating With You
- Sending course confirmations, reminders, and updates.
- Providing certification status updates and delivery of digital credentials.
- Responding to your inquiries.
✅ Compliance & Record-Keeping
- Maintaining compliance with regulatory organizations and credentialing bodies.
- Retaining training records as required for professional certifications.
✅ SMS Communication
By opting into SMS communication from Sierra BLS, LLC, you agree to receive text messages regarding:
- Course updates, reminders, and registration confirmations.
- Certification issuance and status updates.
Message & data rates may apply. Message frequency may vary.
- To opt-out, text “STOP” at any time.
- For assistance, text “HELP” or contact us at [email protected].
SMS Opt-In: All phone numbers for the purpose of SMS are not being shared with any third-parties or affiliate partners for marketing purposes.
4. Data Sharing & Third-Party Disclosure
We only share your information under the following conditions:
✅ With Your Consent – When explicitly agreed upon.
✅ For Certification & Compliance Purposes – Your information is only shared with credentialing organizations ( such as the Nevada State Nursing Board, American Heart Association, American Red Cross, NAEMT) as required to issue certifications.
✅ To Comply with Legal Obligations – If required by law or regulatory mandates.
We do not share or sell your information for marketing purposes. Your data is handled securely and only used to facilitate your certifications and training records.
5. How We Protect Your Information
We implement reasonable security measures to protect your personal data. This includes encryption, secure storage, and access controls to prevent unauthorized access. However, no data transmission over the internet is 100% secure.
If you have security concerns, please contact us.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw SMS consent at any time by texting “STOP.”
- Request details about how we handle your personal data.
To exercise these rights, contact us at [email protected] or at (775) 235-2117.
7. Changes & Updates
We may update this Privacy Policy as needed. Changes will be posted on our website with a date of update.
8. Contact Us
For any privacy-related questions, contact us at:
📩 Email: [email protected]
📞 Phone: (775) 235-2117
Last Updated: 02/2025
