Efficient and secure BLS eCard certifications for healthcare professionals. Immediate, eco-friendly, and easily verifiable.
Streamline your AHA training and certification process with Sierra BLS, LLC’s AHA Checklist Documentation automation software. Designed exclusively for AHA instructors and training centers, our software eliminates the tedious task of manually entering instructor initials and numbers on every checklist. With seamless integration with Enrollware and flexible PDF management, ensure compliance with AHA Program Administration Manual effortlessly, saving time and reducing errors. Focus on delivering lifesaving training with confidence, backed by a tool that enhances efficiency and compliance.
Efficient and secure HeartSaver eCard certifications for healthcare professionals. Immediate, eco-friendly, and easily verifiable.
Efficient and secure HeartSaver eCard certifications for healthcare professionals. Immediate, eco-friendly, and easily verifiable.
Efficient and secure HeartSaver eCard certifications for healthcare professionals. Immediate, eco-friendly, and easily verifiable.
Efficient and secure HeartSaver eCard certifications for healthcare professionals. Immediate, eco-friendly, and easily verifiable.
Efficient and secure HeartSaver eCard certifications for healthcare professionals. Immediate, eco-friendly, and easily verifiable.
Efficient and secure PALS eCard certifications for healthcare professionals. Immediate, eco-friendly, and easily verifiable.
Efficient and secure ACLS eCard certifications for healthcare professionals. Immediate, eco-friendly, and easily verifiable.
Thank you for selecting SierraBLS.com for your American Heart Association (AHA) training requirements. We strive to ensure clarity and understanding regarding our policies. This document outlines the Purchase and Refund Policy applicable to our online and on-site courses and materials.
Purchase Policy
Payment: Courses and materials require full payment in advance through our secure online payment portal or via invoice requests. All major credit cards are accepted.
Confirmation: Post-payment, a confirmation email detailing your registered course will be sent.
Attendance: Your presence at the scheduled course date and time is essential.
Rescheduling: Courses may be rescheduled up to 48 hours in advance without incurring additional fees.
Refund Policy
Our goal is to offer top-tier training and ensure student satisfaction. Nonetheless, we recognize situations where refunds may be warranted.
Cancellation and Refund Request: To cancel and request a refund, email us at least 7 days before the scheduled course. A 10% processing fee applies. HeartCode modules are non-refundable due to their digital nature.
Cancellation Within 48 Hours: Only rescheduling is available; refunds are not possible.
Course Failure: No refunds for failed courses; we recommend thorough preparation.
No-Show Policy: No refunds for no-shows. The first rescheduling is free; subsequent reschedulings incur a $25 fee.
Course Materials: No refunds once dispatched (manuals, DVDs, etc.), to protect copyright and prevent misuse.
HeartCode Courses: Non-refundable due to their digital format.
Exceptional Circumstances: We may consider refunds under extraordinary circumstances on an individual basis.
Refund Policy for Instructors
In the event an instructor’s AHA certification is revoked due to violations of AHA rules, refunds will not be issued for any unused or unsent ecards purchased from the Training Site. We emphasize the importance of adhering to AHA guidelines and ethics in all training and certification activities.
How to Request a Refund
Process: Submit a written request to Info@SierraBLS.com, including the course name, purchase date, scheduled course date, and refund rationale.
Processing Time: Refund requests are processed within 7 business days. Approved refunds are credited to the original payment method.
Policy Amendments
Please note, this policy is subject to modifications.
Great experience. 10 out of 10. Terry went above and beyond! He helped us acquire medical equipment for our company vehicles as well as gave us some goodies to go! I will be returning for refreshers and referring anyone else I know that needs this type of training. Thank you so much!
Terance is a great instructor! Very knowledgeable and makes the class fun! Sitting during any class can be miserable but the BLS renewal with Terance is far from that! I highly recommend Sierra BLS!
Terance is an excellent instructor! He not only answered all our questions, he shared stories from his experience in the field. The course was engaging and provided plenty of hands-on practice. We would love to have him back for future trainings.
So far the registration process has been easy. Waiting to take the actual course. This place unlike others response to my questions have been quick and efficient. Also this place offered a variety of times that fit my schedule. Great course and very informative instructor.
I loved this course, it was super informative and helpful. The instructor was very kind and I recommend this course to anyone who is interested or needs it!
Experienced teacher who integrates a variety of videos and hands on materials to enhance learning. Not a bad time for six hours and a test at the end. I can actually say that I learned things I didn't know before despite taking this class multiple times in my career. Would highly recommend.
My experience was phenomenal. I learned so much and the class was paced incredibly well with just the right balance of lectures and practice.P.S. Thank you for bringing your puppy!
Course was well paced, well taught. Effective and to the point course for renewal. Instructor had insight and experience as a flight medic that he was able to share.